Privacy Policy

Last updated: 19 July 2025

Korexia Facilities W.L.L. ("we", "us", "our") is committed to protecting the privacy and security of visitors and users of our online platform ("this service"). This Privacy Policy explains how we collect, use, disclose, and protect personal data when you use our site and related services. By accessing or using this service you acknowledge that you accept the practices described in this policy.

Contact Information

Korexia Facilities W.L.L.
Suite 3A, ALI BUILDING, 13 Sarraqa bin Malik Street, Al Dafna, Doha, Doha, Qatar, P.O. Box 24135
Email: info@korexia.info

Information We Collect

We collect information necessary to provide and improve our services. Types of data we may collect include:

• Personal information: name, email address, postal address, phone number, billing details, and other information you provide when contacting us or registering for an account.
• Account and transactional data: records of purchases, subscriptions or service requests and related communications.
• Usage data: information about how you interact with our service, including pages visited, access times, device and browser details, IP address, and interaction data.
• Cookies and tracking data: small files and similar technologies used to recognize your device, remember preferences, and enable analytics and advertising features.
• Communications: records of correspondence and support requests when you contact us.

How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our services and platform functionality.
• To communicate with you about your account, transactions, updates, support requests, and notices.
• To process payments and prevent fraud.
• To personalize and tailor content, recommendations, and advertising where permitted.
• To comply with legal obligations and respond to lawful requests from public authorities.
• To analyze usage patterns and trends to enhance the user experience and for internal business purposes.

Legal Bases for Processing (where applicable)

Depending on the context and jurisdiction, we rely on one or more lawful bases to process personal data, including:

• Consent: where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
• Legitimate interests: where processing is necessary for our legitimate business interests and those interests are not overridden by your rights.
• Legal obligations: where processing is necessary to comply with a legal duty.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our service, enable certain features, and provide analytics. Types of cookies we use include:

• Essential cookies: required for core site functionality.
• Performance and analytics cookies: help us understand how visitors use the site and improve performance.
• Functional cookies: remember choices and preferences.
• Advertising and targeting cookies: support personalized marketing and measure campaign effectiveness.

You can manage cookie preferences through your browser settings and, where provided, via on-site controls. Disabling certain cookies may affect the functionality of the service.

Data Sharing and Disclosure

We may share personal data with third parties in limited circumstances, including:

• Service providers: vendors and contractors who perform services on our behalf (payment processing, hosting, analytics, customer support).
• Legal and regulatory authorities: when required by law or to protect our rights, safety, or property.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.
• Aggregated or anonymized data: which cannot reasonably be used to identify you.

International Transfers

Your information may be processed and stored in countries outside your own. Where transfers occur, we rely on appropriate safeguards such as contractual measures and, where required, applicable data protection mechanisms to protect personal data.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and legal requirements.

Security

We implement administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no security measure is perfect and we cannot guarantee absolute security.

Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal data, including the right to:

• Access or obtain a copy of personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of personal data where permitted by law.
• Object to or restrict processing in certain circumstances.
• Request portability of certain personal data to another provider.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info@korexia.info. We may need to verify your identity before responding to requests.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child under 16 has provided us with personal data, please contact us so we can take appropriate steps to delete such information.

Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top and, where required by law, notify you of material changes. Continued use of the service after changes constitute acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact: